Recently, I had the pleasure of visiting Lexo Energy at the Lexo Energy Ruai Service Station, located on Unnamed Road in Nairobi, Kenya. It was a bright sunny afternoon, and I decided to stop by for a quick refuel. As soon as I pulled in, I was struck by the modern layout and the clean environment of this tech-driven petrol station.
Upon arrival, I was greeted by a friendly attendant who truly made my experience delightful. I was refueling with just 100 KES, but the gracious way the staff treated me made it feel like I was a valued customer. It's rare to find such dedicated customer service at petrol stations these days! I couldn’t help but feel that my patronage was appreciated. I also want to send a special shoutout to the lovely lady who assisted me during the day shift. Her warm smile and quick service made all the difference!
What impressed me greatly was the team’s attention to detail and their genuine care for customers. I noticed that they had literally restored the pressure (air) pump, which had been out of service for quite some time. This goes to show that the management at Lexo Energy truly cares about providing quality services and ensuring everything runs smoothly for their customers.
Not only was the service friendly, but it was also very efficient. I was in and out in no time, which is crucial for someone on the go! The process of fueling was seamless, and it felt more like a premium experience than a typical pit stop. I have been a loyal customer for a long time, and I've always appreciated the consistent quality of service!
As I took a moment to look around, I couldn’t help but notice their 360° premium experience ethos in action. They offer more than just fuel; the convenience store has a great selection of snacks and drinks, ideal for travelers. If you’re ever in the area, I highly recommend checking it out!
Overall, my visit to Lexo Energy Ruai was nothing short of exceptional. It’s clear to see why they are known as East Africa’s fastest-growing petrol station network. Whether you need a quick fuel up or a place to rest and refresh, this is the spot to go. A big thank you to the entire team for the great service—keep up the fantastic work!