As a resident of Nairobi, I have always been on the lookout for reliable internet service providers, and my recent experience with GigaNet Fiber has exceeded all expectations. I made the decision to explore their offerings on a Saturday afternoon, and I must say, it was one of the best choices I made for my online needs.
Upon entering their user-friendly online store, I found the website straightforward and easy to navigate. They have a variety of fiber internet packages suited for different needs. After browsing through the options, I decided on the 100 Mbps plan priced at Ksh 5,000. This plan promised lightning-fast internet speed paired with excellent customer support, and I was not disappointed.
During the checkout process, I was pleasantly surprised by the range of payment options available, making it convenient to complete my transaction quickly. The site also offered a live chat feature, which helped clarify any doubts I had about the service.
After completing my purchase, I received a confirmation email with a speedy delivery timeline, which was a pleasant touch. I was provided with an expected installation time, and to my delight, a technician arrived right on schedule. Big shoutout to the attentive technician, James, who was friendly and knowledgeable. He took his time to ensure everything was set up perfectly and that I understood how to use the equipment. His excellent service really added to my overall experience.
Once the installation was complete, I could finally test out the new internet speed for myself. I immediately noticed the difference. Streaming my favorite shows in HD quality was seamless, and online gaming was almost instantaneous—a far cry from my previous service! Whether I was attending video calls for work or indulging in some late-night binge-watching, GigaNet Fiber kept up without skipping a beat.
Furthermore, their customer support has been exceptional. I had a minor query about the router settings after a couple of days of use, and their support team responded promptly, providing comprehensive assistance without making me feel like just another number. It was great knowing they were right there when needed.
Overall, my experience with GigaNet Fiber has been nothing short of fantastic. If you are in Nairobi and searching for a reliable internet service, look no further. Their packages are affordable, the service is top-notch, and the speed is unmatched. I highly recommend checking out their offerings!
In conclusion, whether you're streaming, gaming, or working from home, GigaNet Fiber in Nairobi has got you covered, and I couldn't be any happier with my decision!